Privacy Policy

When you submit your signature for analysis, we collect the following information: • Full name (as written in your signature) • Gender and age • WhatsApp phone number • Signature video (uploaded by you) • Device IP address (for spam prevention) • Language preference We do not collect financial information directly. Payments are processed securely by Cashfree Payments and are subject to their privacy policy.

We use the information you provide solely to: • Analyse your signature and identify areas for improvement • Contact you on WhatsApp with analysis results and consultation booking details • Process your payment for correction services • Deliver your personalised signature correction video • Improve our service quality We do not use your information for advertising, profiling or any purpose beyond the services you have engaged us for.

By submitting your signature, you consent to receiving WhatsApp messages from us regarding: • Confirmation of submission receipt • Analysis results • Consultation booking • Payment confirmation • Delivery of your correction video You may opt out of WhatsApp communications at any time by messaging us.

Your signature video and personal details are stored securely on our servers. We implement reasonable technical and organisational measures to protect your data against unauthorised access, loss or misuse. Signature videos submitted for analysis are retained for the duration of your engagement and for a reasonable period thereafter for quality and dispute purposes.

We do not sell, rent or share your personal information with third parties except: • Cashfree Payments — for processing consultation fees • Cal.com — for booking consultation slots (name and contact only) • Twilio — for sending WhatsApp notifications All third-party services are bound by their own privacy policies and data processing agreements.

You have the right to: • Request access to the personal information we hold about you • Request correction of inaccurate information • Request deletion of your data (subject to legal and business requirements) • Withdraw consent for WhatsApp communications To exercise any of these rights, contact us on WhatsApp at 919855471537.

Our website uses minimal cookies necessary for language preferences and session management. We do not use tracking or advertising cookies.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. Continued use of our services after changes constitutes acceptance of the updated policy.

For privacy-related queries, contact us at: M/s Shiv Shakti Pvt Ltd Main Bazaar, Faridkot, Punjab WhatsApp: available on our Contact page